How to turn on or off Smart Interactivity

Smart Interactivity collects information from your product which triggers events, such as pop-ups, about what you are viewing. Follow the steps below on how to turn on or off Smart Interactivity based on the version of VIZIO Internet Apps (VIA) installed on your television. If you are unable to locate the opt-out menu, please contact VIZIO customer service by emailing [email protected] or calling 877-698-4946.

Turning Off Smart Interactivity

VIA TV Interface

STEPS

1. Press the MENU button on your TV's remote.

2. Select Settings.

3. Highlight Smart Interactivity.

4. Press RIGHT arrow to change setting to Off.

VIA Plus TV Interface

STEPS

1. Press the MENU button on your TV's remote or open     HDTV Settings app.'

2. Select System.

3. Select Reset & Admin.

4. Highlight Smart Interactivity.

5. Press RIGHT arrow to change setting to Off.

 
Turning On Smart Interactivity

STEPS

1. Follow Steps 1 through 3 above.

2. Press RIGHT arrow to change setting to On.

STEPS

1.Follow Steps 1 through 4 above.

2. Press RIGHT arrow to change setting to On.

 
Smart Interactivity FAQ

1. What is Smart Interactivity?
Answer: Smart Interactivity is a new feature on your VIZIO Smart TV that can intelligently recognize linear television and other content shown on the screen and in the future may display accompanying interactive features such as bonus features related to the content you are viewing, the ability to vote in polls, or advertisements that match your interests.

2. How does Smart Interactivity work?
Answer: Smart Interactivity intelligently recognizes the content on the screen and in the future may display related interactive features on your device. This may allow viewers to enjoy additional, related content for a richer, more interactive TV experience. Users can, of course, turn off this feature at any time by clicking on this feature in the TV’s settings menu.

3. Can I turn off Smart Interactivity?
Answer: Yes; you can turn off Smart Interactivity at any time directly from the settings menu on your VIZIO Smart TV.

4. What content does the Smart Interactivity feature function with?
Answer: Smart Interactivity currently works with linear television.

5. Is there a fee associated with Smart Interactivity?
Answer: There is no consumer cost associated with Smart Interactivity, but in the future consumers may have the ability to take advantage of special offers, discounts, and coupons through Smart Interactivity.

6. Is the information collected by Smart Interactivity secure?
Answer: Your privacy is a priority at VIZIO, and we take responsible measures to protect it by maintaining internal practices that help protect the security and confidentiality of the information collected. All of the information that is collected through Smart Interactivity is secure and managed in accordance with VIZIO’s Privacy Policy, which can be found at: http://store.vizio.com/privacy/.

 

You can compare a maximum of three products at a time.