The Assistant Claims Analyst will report to the Assistant Credit Manager and will play an important role in assisting the accounts receivable team.  This position requires at least 1 year of experience in reverse/forward logistics.
Duties and Responsibilities:
•    Validate Short Pay and Detention discrepancy with Forward Logistics.
•    Contact Customer for supporting document to assist validation discrepancy process.
•    Collection of past due invoices when needed.
•    Assist on month-end closing process if needed.
•    Assist Customer/Vendor dispute.
•    Organize and maintain customer deduction.
•    Assist other team members concerning customers on related accounts if needed.
•    Coordinate and assist in special projects and department activities.

Required Experience and Skills:
•    1years of experience in reverse/Forward logistic.
•    Effective communication and interpersonal skills are essential, as the position will be required to communicate daily with other departments within the company
•    Ability to remain focused and multi task in a fast paced environment performing required duties within specified timelines
•    Team player
•    Extremely detail oriented; able to locate errors and correct promptly
•    Good listener
•    Functional resourceful
•    Must be able to think through processes and come to a resolution
•    Able to exercise discretion and use sound judgment
•    Deadline oriented
•    Attention to detail is essential
•    Competent with Microsoft Office applications
•    Must be efficient with all office equipment; copy machine, fax, telephone etc.
Education:  High School Diploma
Benefits:
•    VIZIO offers medical, dental and vision benefits in addition to a 401K program and company performance-based bonus.

Application Process:
To be considered for a position, applicants need to submit an online VIZIO careers form and post a resume at: http://int.vizio.com/live/careers.  Please include compensation history.  Due to the volume of resumes received, we only follow up with the most qualified candidates.

Date: December 2009
Job Title: Sales, Technical Support and Customer Service Representative – North Sioux City, SD
Department: Technical Support
Reports To: Sales, Technical Support and Customer Service Supervisor
Location: This position is located in North Sioux City, South Dakota

Job Summary:

Provide courteous and professional assistance to customers with questions and issues regarding VIZIO products. Respond to customer inquiries regarding product features and functions as well as conducting inbound and outbound one-on-one sales with consumers through Tech Support, Sales and Customer Service Call Center via telephone, email, etc.

Essential Functions and Responsibilities:
* Effectively handle direct sales conversations and follow through with customers on potential purchases.
* Troubleshoot customer operational and installation errors and provide viable solutions that will maximize product performance.
* Accurately identify product defects and implement appropriate repair or replacement procedures as defined by company policy.
* Understand and meet metrics provided by management to ensure service levels to customers are met, i.e. average speed to answer, average handle time, calls handled, call quality, etc.
* Inform customers of models, services, and accessories offered by VIZIO.
* Thoroughly and accurately capture customer information, issues, and sales orders within company tools. Provide customer with status information.
* Participate in meetings for new product training, defect trends, and policy updates with team members and management. Assist in developing training or policy changes to address technical support problem areas.
* Provide input to help continuously improve technical and customer support processes and service levels.
* Other assignments to be assigned by Supervisor or Manager.
* Supervisory Responsibility: None

Qualifications, Knowledge, Skills and Experience:
* Team Player
* Able to sell directly to customers
* Detail oriented
* Extremely organized
* Enthusiastic and engaging
* Good listener
* Diplomatic
* Functional and resourceful
* Able to exercise discretion and use sound judgment
* Competent with Microsoft Office applications
* Must be efficient with all office equipment; copy machine, fax, telephone etc.
* Minimum Education required: High School Diploma; College degree a plus
* Minimum Experience required: Minimum 1 – 2 years customer service and/or technical support, Typing speed of 45WPM.

Application Process:
To be considered for a position, applicants need to submit an online VIZIO careers form and post a resume at: http://int.vizio.com/live/careers

Due to the volume of resumes received, we only follow up with the most qualified candidates.

Essential Functions and Responsibilities:
Data Analysis
•         Create meaningful interpretation of data through use of tools, industry experience and logic to frame situations and allow meaningful dialogue and decision making.  Create and report on “what if” pricing moves and the effects on the overall budget.
•         Review pricing, revenue, price protection, rebates, cost to formulate profitability guidelines (thresholds) by supplier, factory, panel supplier, panel type, product category, customer and SKU.  
•         Analyze monthly reports by product, product categories, manufactures and VIZIO budget. 
•         Reconciling to VIZIO SAP IT system with accounting.

Financial Modeling
•         Create financial models to calculate “best execution” strategy by channel, product and category.
•         Develop trending analysis to forecast effect of potential price moves on anticipated revenue or potential shortfalls.

Business Intelligence
•         Conduct market analysis to assess sales volume and the competitive situation.

Metrics Reporting
•         Maintain and improve the business models by product by customer by month by manufacture for each manufacturer’s-VIZIO business models and the overall VIZIO budget model.

Process Improvements
•         Liaise with internal departments, such as sales, finance/accounting, supply management and product planning to drive process improvements.
•         Implement process improvements to improve financial forecasting accuracy.
•         Work with finance and MIS to support the creation of SAP dashboard reporting tools.

Required Qualifications, Skills and Experience:
•         Minimum of 5-8 years experience in a strategic management position in the consumer electronics industry.
•         Knowledge of forecasting tools.
•         Knowledge of sales, products, finance, supply chain functions.
•         Proven ability to set clear objectives, identify priorities, collaborate with business partners to streamline business and drive results.
•         Excellent analytical and problem solving skills
•         Excellent verbal and written communications skills and the ability to effectively relate with multiple levels of management, both internally and externally.
•         Be able to influence with a high level of credibility.
•    Ability to define problems, collect data, establish facts and draw valid conclusions.
•         Excellent organizational and time management skills
•         Proficient in Microsoft products and advanced Excel skills.
•         Advanced knowledge of SAP. 
•         Demonstrated ability to manage projects from inception to completion
•         Strong team player 
•         Results oriented and proactive mindset 
•         High level of initiative 
•         Demonstrated ability to exercise good judgment 
•         Process focused - ability to identify and implement process improvement opportunities 
•         Ability to work in a fast paced environment 


Required Attributes:

•    Analytical
•    Detail oriented
•    Deadline driven
•    Enthusiastic
•         Entrepreneurial
•    Good listener
•    Innovative
•    Process driven
•    Professional
•    Strategic
•    Team player
 
Education:
Bachelor’s degree, M.B.A. preferred
 
Benefits:
VIZIO offers medical, dental and vision benefits in addition to a 401K program and company profit-sharing bonus.
 
Application Process:
To be considered for a position, applicants need to submit an online VIZIO careers form and post a resume at: http://int.vizio.com/live/careers Please include compensation history and references. Due to the volume of resumes received, we only follow up with the most qualified candidates.

Overview:

VIZIO, Inc. is seeking a Program Manager to manage software program areas for both TV and non TV programs. As a member of the product organization, this candidate will have the skill set to perform overall schedule assessments, and will have the ability to manage and communicate effectively with new vendors. The Program Manager, Software will be managing new products for TV, TV accessories, home theatre audio, blue ray, mobile TV’s, convergence hardware and connected TV.

Essential Functions and Responsibilities:
* Manage all software TV and non-TV programs, schedule and deliverables
* Work with Marketing on all documentation and packaging deliverables
* Review ODM open issues and product sign off
* Travel coverage to ODM’s during critical development stages
* Creation of product to engineering and marketing specifications
* Work directly with engineers on product test plans and result documentation
* Participate in nightly ODM product meetings
* Participate in roadmap reviews
* Support set up of customer product demo’s and PR events
* Work with quality on product issues and resolve in a timely manner

Qualifications, Knowledge, Skills and Experience:

Experience required:
* 2 -5 years experience in software programs
* 5 – 10 years experience in overall program management
* 3 – 5 years experience in consumer electronics products

Skills/Requirements:
* Detailed understanding of consumer display and TV products with capability of core design in packaging
* Advanced knowledge and usage of Powerpoint , Excel and other graphic design programs
* Must be able to travel

Education required:
Bachelor’s degree required

Benefits:
VIZIO offers medical, dental and vision benefits in addition to a 401K program and company performance-based bonus.

Application Process:
To be considered for a position, applicants need to submit an online VIZIO careers form and post a resume at: http://int.vizio.com/live/careers. Please include compensation history. Due to the volume of resumes received, we only follow up with the most qualified candidates.

Overview:

VIZIO, Inc. is seeking a Sr. Product Manager to handle audio product development. The Candidate for this position should be able to manage the daily operation and Supervision of VIZIO’s Audio business including home theater, Integrated TVs, Headphones and other new audio categories.

Essential Functions and Responsibilities:
* Responsible for 18 month Audio roadmap through analysis of market data and working with key technical suppliers and conducting market research
* Evaluate new product areas outside of Core Audio Business
* Evaluate International Requirements for the 18 month roadmap
* Assist with Public Relationship and product launches in writing market specifications, definition of packaging, manuals and other key marketing collateral
* Ensure projects remain on schedule
* Supervise Product Development team
* Surmount scheduling obstacles

Qualifications, Knowledge, Skills and Experience:

Experience required:
* 2-5 years experience in technical business practice
* 5-10 years experience in product management
* 3-5 years experience in consumer products as a product manager, preferably display/monitor T.V.
* 1-3 years experience in managing direct reports and projects

Education required:
Bachelor’s degree in Electrical Engineering, MBA preferred but not required

Benefits:
VIZIO offers medical, dental and vision benefits in addition to a 401K program and company performance-based bonus.

Application Process:
To be considered for a position, applicants need to submit an online VIZIO careers form and post a resume at: http://int.vizio.com/live/careers Please include compensation history. Due to the volume of resumes received, we only follow up with the most qualified candidates.